Information Technology

The PHHP website is available in multiple languages and acts as the portal to our distributor portal, known as the Virtual Office, which in itself is a highly evolved online office where people can carry out and monitor their business from time to time.

PHHP offers a mobile-friendly site, and customisable personalised websites for our distributors, all of which further strengthen the company’s tangible philosophy to be able to do business anywhere, with support available everywhere.

Security and Performance
PHHP provides an integrated and intelligent approach to secure our systems and e-Commerce transactions. We continuously employ up-to-date, fit-for-purpose and high-end solutions to deliver our system, website and e-Store to our customers and distributors around the world with improved user experiences.

Supply Chain and Logistics

PHHP provides reliable global logistics services to its customers.

It enables a seamless product fulfilment operation, which products are being delivered to our distributors and customers throughout the world.

PHHP’s warehouse is equipped with a Warehouse Management System. With this advanced picking technology, we are able to:

  • Increase Picking Speed
  • Increase Picking Volume
  • Simplify the Picking Process
  • Increase Productivity
  • Reduce Labour Costs
  • Reduce Picking Errors

Upon completion of order processing, PHHP’s Integrated Logistic System automatically syncs Shipping information with the Virtual Office, enabling our distributors to track their shipments online, in real-time, 24 hours a day, from anywhere in the world.

Logistics milestones cover step-by-step delivery information from the point of pick-up, uplift, depart origin, arrival destination, customs clearance, right up until the product arrives at their door or local PHHP office.

Customer Support Center

PHHP Customer Support Center serves as a ‘bridge’ between customer and company. There are various customer reaching-in channels eg. Customer Care Hotline, Customer Care Email and Live Chats, for receiving any query related to our products and services.

Our objective is to provide total customer satisfaction to our customers through continuous improvements in quality products and services. Having a strong customer focus, we also strive to maintain effective customer relations and service program through various engagement channels such as customer service campaigns, Facebook, Instagram, SMS and calling services, etc.